The Cannich Stores Loyalty Card Terms & Conditions are listed below. If you have any questions about these then please contact us in person at the shop, via phone (01456 415 201) or email (shop@cannichstores.co.uk )

  1. These terms and conditions, in conjunction with the privacy policy, are applicable across the entire Cannich Stores Loyalty Card scheme and any participation is considered as acceptance.
  2. The Cannich Stores Loyalty Card account, card, coupons, vouchers and points, in whatever form, are issued by and remain the property of Cannich Stores which may, at any time, terminate the scheme or alter or amend the conditions of operation of the scheme.
  3. All members of the scheme must be resident in the UK and aged 18 years or over.
  4. Members are only entitled to one Cannich Stores Loyalty Card account each. Cannich Stores reserves the right to refuse, merge or close additional accounts at any time.
  5. Members must register their personal details and keep Cannich Stores informed of any changes. Cannich Stores cannot be held responsible for any loss of points or vouchers incurred as a result of out of date details. Accounts that are not used and accounts with out of date details that have not been updated for twelve months will be removed and any points or vouchers forfeited.
  6. The Cannich Stores Loyalty card, in whatever form, is not transferable, cannot be copied and can only be used by the member who is named and registered for the card.
  7. Cannich Stores Loyalty Card, coupons and vouchers remain the responsibility of the Cannich Stores Loyalty Card member, as do any security details relating to the account. Cannich Stores cannot be held responsible for any loss arising from the member failing to ensure the safe-keeping of these items.
  8. Cannich Stores may decline to issue, withdraw or cancel loyalty card accounts, cards, coupons, vouchers and points, in whatever form, and / or remove a member from the scheme at any time where there is reasonable belief of:
    • any abuse or attempted abuse of the scheme;
    • any breach or attempted breach of these terms and conditions and / or those relating to the optional elements of the scheme;
    • any behaviour relating to the Cannich Stores Loyalty Card scheme or Cannich Stores that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.
  9. Cannich Stores Loyalty Cards can only be used for purchases from Cannich Stores.
  10. The scheme is only for personal and consumer use. Cannich Stores Loyalty cards cannot be used for any business transaction or purpose.
  11. Cannich Stores Loyalty Card accounts, cards, coupons, points and vouchers cannot be transferred, bought, sold or in any way traded.
  12. Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points or vouchers already accrued or issued.
  13. Members who do not collect any points for twelve months will be removed from the scheme and will need to reapply for new membership should they wish to re-join.
  14. Members must present their Loyalty card at the checkout in order to collect points for a transaction in store.
  15. Members will be required to quote their Loyalty Card number to collect points on purchases made through any catalogue, phone or online transaction.
  16. To be awarded points, members must spend above a certain amount on qualifying products in a single transaction. The amount of points awarded may change and will vary depending on the products bought.
  17. Points will not be awarded for non-qualifying products, including tobacco or tobacco related products, lottery, stamps, newspapers & magazine products. Other products may also be excluded from the scheme at the discretion of Cannich Stores.
  18. Cannich Stores may set a limit on the number of times points may be awarded for promotional items on which additional points are available. Individual promotions may have different limits as communicated in their purchase conditions. Any participation in promotional offers above and beyond what could objectively be considered consumer behaviour or personal use may be considered as abuse of the scheme.
  19. Cannich Stores is entitled to remove points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.
  20. Points awarded at the time of the transaction or vouchers already issued may be removed or cancelled if Cannich Stores determines that the points were collected in breach of these terms and conditions or were awarded in error. For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.
  21. Points have no value until converted into vouchers or payments at the time of use. The current conversion value of points is one point equals one penny.
  22. Cannich Stores is under no obligation to award Loyalty Card points for any reason outside of qualifying transactions.

These Terms & Conditions are correct as of February 2016